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February 22, 2012  
  ProductsContinuous Quality Improv.    
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Continuous Quality Improvement

Support Services

Quality, by definition, Is that which is valued. Therefore, any process that converts values Into measurable, operational, and performance requirements is quality management, which leads to quality improvement.

Continuous Quality Improvement provides the structure and methods within which any organization can continue to develop and improve its services.

 

Services Offered

Henderson, Hopper and Associates LLC provides the expertise and maintenance resources to facilitate any organization's Continuous Quality Improvement system. Services provided are based on the initial needs assessment and desires of the organization. Services may include:

  • Developing a CQI Plan.

  • Defining Expectations and outcomes.

  • Developing CQI processes and information content and flow.

  • Provision of staff training.

  • Aggregating organizational CQI data.

  • Preparing monthly, quarterly and yearly reports, including recommendations and charts.

  • A broad range of optional services is available on demand.

Advantages

    • Reduced organizational cost.
    • Reduced staff workload.
    • Increased consistency and product quality.
    • Increased objectivity. 
    • Opportunity to focus on improvements not CQI system mechanics

Costs

  • Startup costs are negotiated based on the scope of organizational need.

  • Costs typically range from $1000.00 for implementing the data gathering processes necessary to support an existing CQI system, to $30,000.00 depending on the complexity, for the development of a comprehensive total CQI process including planning, Operations Manual, training, CQI program implementation and initial support.

  • Monthly service fees are negotiated and depend on data volumes and the additional services required by the organization needing the service. Typical costs range from $300.00 to $5000.00 per month.

  • Optional service fees are negotiated based on time investment forecasting with the organization.

 

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